Freedom Eyecare Nottingham Limited
GDPR Privacy Statement

Last Updated: 25/NOV/2023

At Freedom Eyecare Nottingham Limited, we are committed to protecting and respecting your privacy. This Privacy Statement explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws in the United Kingdom.

1. Information We Collect
We may collect and process the following categories of personal data:

• Personal Details: Name, date of birth, gender, next of kin/power of attorney.
• Contact Information: Address, email address, phone number.
• Health Information: Prescription details, medical history, and relevant health data.
• Payment Information: Billing and payment details.

2. How We Use Your Information
We use your personal data for the following purposes:

• Providing Optometry Services: To deliver eye care services, including eye examinations, prescription dispensing, and related services.
• Communication: To send appointment reminders, updates, and relevant information, marketing communications.
• Billing and Payments: To process payments and manage billing.

3. Legal Basis for Processing
We process your personal data based on the following legal grounds:

• Contractual Necessity: Processing is necessary for the performance of a contract with you (e.g., providing optometry services).
• Legal Obligation: Processing is necessary to comply with legal obligations (e.g., health and safety regulations).
• Consent: Where required by law, we will obtain your consent before processing your personal data.

4. Data Sharing
We may share your personal data with:

• Third-Party Service Providers: Such as IT service providers, payment processors, optical suppliers and other vendors assisting in the operation of our business.
• Healthcare Professionals: For referral purposes and coordinated care.
• Legal and Regulatory Authorities: In response to legal obligations or regulatory requirements.
• Power of Attorney/Next of kin: at your request/as per power of attorney and/or to enable the provision of services/payment for services.

5. Your Rights
You have the right to:

• Access: Request access to your personal data and information about how it is processed.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data.
• Data Portability: Receive your data in a commonly used format for transmission to another controller.
• Object: Object to processing based on legitimate interests or for direct marketing purposes.

6. Security Measures
We take appropriate measures to ensure the security and confidentiality of your personal data.

7. Contact Us
If you have any questions or concerns regarding our privacy practices, please contact us at:

​Data Controller at info@freedomeyecare.co.uk

​8. Updates to this Privacy Statement
We may update this Privacy Statement from time to time and without notice. Please review the statement periodically for changes.

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